Privacy Policy for SoonNoeng Resort

Effective Date: January 2025

At SoonNoeng Resort, located on the beautiful island of Cambodia, we prioritize the privacy and security of our guests. We understand that trust is essential, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you share with us when you visit our website or stay at our resort.

1. Information We Collect

We collect only the essential information needed to provide you with a comfortable and enjoyable experience during your stay. This may include:

• Personal Information: When you make a reservation or contact us, we may collect your name, email address, phone number, and payment details.
• Reservation Details: We collect information regarding your booking, such as dates of stay and special requests, to ensure we can meet your needs.

We do not collect or store unnecessary personal data and will only retain what is required for your reservation and your stay with us.

2. How We Use Your Information

We use the personal information you provide only for the following purposes:

• To process and confirm your reservation.
• To communicate with you about your booking or any specific requests you may have.
• To improve our services based on guest feedback, though we aim to collect as little data as possible.

We do not use your data for marketing purposes, and we will never share your information with third parties for advertising.

3. Protecting Your Privacy

Your privacy is very important to us. We take all reasonable precautions to ensure that your personal information is kept safe. We use secure methods to protect your data during online transactions, and we have internal policies to ensure your information is handled with care.

Please be assured that we do not engage in extensive data collection or use, and we are committed to keeping your information secure and confidential.

4. Cookies and Website Usage

Our website may use basic cookies to help improve your experience, such as remembering your preferences while browsing. Cookies are small text files that are stored on your device. You have the option to disable cookies through your browser settings if you prefer, but this may impact certain website functionalities.

We do not use cookies for tracking or marketing purposes.

5. Sharing Your Information

We do not sell or share your personal information with third parties. However, we may need to share it with trusted service providers, such as payment processors or booking platforms, solely to complete your reservation or service request. These providers are required to keep your information secure and use it only for the purposes we specify.

We will not share your personal information unless required by law or if necessary to protect the safety or rights of our guests and staff.

6. Your Privacy Rights

You have the right to access, update, or delete the personal information we hold about you. If you have any questions or concerns about your data, or if you would like to make any changes to your personal information, please contact us directly at [email address].

7. Third-Party Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with the revised "Effective Date." We encourage you to review this page periodically to stay informed about how we are protecting your privacy.

9. Contact Us

If you have any questions or concerns about your privacy or how we handle your personal information, please feel free to reach out to us.